System Introduction
In today's information age, the most important thing for the command of the armed police force is how to comprehensively process multimedia media information such as voice, data, and video in real time and efficiently, in order to make command and dispatch decisions quickly and accurately. Having communication methods such as command and dispatch, broadcasting, intercom, video surveillance, teleconference, and cluster intercom is an important component of the modern command system of the Armed Police Force. To ensure the integration and smoothness of various communication methods, the effective implementation of this dispatch communication plan has implemented and carried out this outstanding requirement. Efforts should be made to meet the basic communication requirements of the new era for the dispatch and command of the People's Armed Police Force, ensuring safety and smoothness. Higher requirements should be placed on flat and integrated communication networks such as multimedia technology applications and multi network communication methods.
System Solution
● The dispatch command system integrates various functional modules such as dispatch, broadcasting, video, intercom, and SMS. Other functional modules can be deployed step by step, and all modules are incorporated into the entire integrated dispatch communication system to achieve digitalization and integration of operations and emergency communication.
● The application focuses on "application integration, management perspective, business collaboration, and process flexibility". It ensures that the final platform and system have a high degree of security, progressiveness, economic practicality, scalability, and openness. It uses mature technologies and tool platforms, and at the same time has a certain downward compatibility to protect the long-term nature of the user's existing software and hardware resource investment.
● Integrate various communication methods such as voice, SMS, fax, wireless cluster, video, and network seamlessly, and use standardized and fully open interfaces to achieve the integration of internal, external, new, old, device, and system communication interfaces.
Design Principles
The overall design principle is centered on "application integration, management perspective, business collaboration, and process flexibility". It ensures that the final platform and system are highly secure, progressiveness, economical, practical, extensible, and open. It uses mature technologies and tool platforms, and at the same time has certain downward compatibility to protect the long-term nature of the user's existing software and hardware resource investment.
System Features
● Integration of communication technology
Interconnect satellite communication, Internet, GSM, 4G/5G, PSTN, WIFI networks and wireless groups.
● Integration of communication operators
Intelligent routing selection of line resources for communication operators such as China Mobile, China Telecom, and China Unicom. Accelerate efficiency and reduce communication costs.
● Integration of communication methods
Integrate multiple communication methods such as voice, SMS, fax, wireless cluster, video, and network seamlessly.
● System interface integration
Adopting standardized and fully open interfaces to achieve the integration of internal, external, new, old, equipment, and system communication interfaces.
● Integration of operation terminals
Unified object operations can be performed on landline phones, office computers, mobile terminals, and iPad terminals.
1. Administrative and scheduling modules
The system has the functions of administrative telephone and dispatch communication system. According to usage needs, administrative telephones and dispatch telephones can be restricted in relevant permissions and isolated from each other.
● The telephone system adopts the design concept of "IP&TDM+IOT", which can support VoIP broadband protocol and narrowband signaling, suitable for any type of NGN/VoIP voice networking, and also supports industry level optical network data exchange function, compatible with various interfaces such as FE/GE, E1, serial port, etc. Not only does it meet the voice communication needs of IP&TDM, but it also supports interfaces such as MSAP/MSTP/PTN, meeting the unique requirements of customers in industry applications.
● The scheduling system has powerful functions and can be completed with just one click; The scheduling interface is user-friendly and easy to operate. Flexible and convenient scheduling functions can be achieved through scheduling software, such as transfer, forced insertion, forced disconnection, conference calls, emergency calls, one click alarm, one click callback, and other functional operations. This system can support multiple scheduling methods such as voice, intercom, video, image, and text, meeting the needs of users in different application scenarios.
2. Emergency Broadcasting Module
● Broadcasting can support three playback mechanisms. 1、 Timed loop playback: It can be played in a loop by setting the date, time, and customizing the audio playback. 2、 Temporary broadcast: You can select the terminal you want to broadcast through the dispatch center and click on the broadcast for temporary notification. 3、 TTS broadcasting: Text can be entered into the scheduling system, and timed broadcasting can be carried out by setting the broadcasting time and broadcasting terminal.
● Each broadcast will generate a broadcast record, which includes the date and time of the broadcast, the terminal that initiated the broadcast, the terminal that executed the broadcast, multiple terminals that successfully broadcasted, terminals that failed the broadcast, and the content of the broadcast.
● Automatic broadcasting in any partition allows for free area division and combination of any terminal or multiple terminals through software settings, while each area can automatically play different content without interfering with each other.
● The emergency alarm system usually plays music. When there is an emergency broadcast request, the system immediately switches to the emergency broadcast state and broadcasts urgently to the area that needs to be broadcasted; At the same time, the system has an alarm linkage function. When there is an alarm, it will automatically notify all control points of the local alarm situation. At the same time, according to the scope and magnitude of the impact of the alarm situation, it will automatically alert the affected area and the affected area, improving the efficiency of crowd evacuation and reducing the degree of loss.
3. Telephone Conference Module
Using telephone to convene other departments to participate in meetings, supporting various meeting convening methods such as ad hoc and preset; The scheduling console can pre edit meeting groups, name meeting groups, import meeting members, and initiate meeting convening through the one click meeting convening function; The telephone chairman can control whether members in the group have the right to speak and remind them in voice form whether they have the right to speak.
4. Video Surveillance Module
● Alarm terminals and video surveillance can be linked to the wall, while voice devices can be linked to the wall through video when off hook or on hook. When calling emergency broadcast terminals or emergency hotlines, video linkage can be carried out to the wall.
● Support real-time push of monitoring images, GPS positioning video monitoring tracking of object movement in real-time.
● Networking method: It can be used in conjunction with various mainstream manufacturers' video surveillance systems of different standards. The video surveillance system is integrated into the integrated scheduling communication to achieve linkage, unified management, and scheduling.
● System features: Supports monitoring grouping and custom editing, with each camera displaying its position information and flexible grouping. You can quickly and vaguely search for the surveillance cameras that need to be viewed based on grouping and location names.
● Personalized editing of monitoring: supports different combinations of screens for 1, 4, 9, 16, and 24 screens, and can be customized according to needs such as 1 large+5 small, 1 large+7 small, 1 large+12 small, and other screen combinations.
● Through the monitoring screen, one can easily review and capture relevant monitoring records with just one click. The monitoring records are shared with one click to other sub control centers through the dispatch command center.
● A camera with pan tilt control function can also perform pan tilt control. It can control the focus, aperture, rotation, and preset point settings of the video.
5. Cluster Intercom Module
● Wide and Narrow Dual Mode: The walkie talkie can be connected to the integrated scheduling communication system through broadband intercom (WIFI, 4G) and narrowband intercom (frequency band).
● Permission control: The command center can group, control, and monitor different groups of handheld intercom groups, while sending instant messaging content including text, audio, video, pictures, emojis, files, etc.
● Intercom permissions: In broadband intercom mode, the intercom permissions of the intercom personnel can be set, and high permissions can intercept intercom personnel with lower permissions.
● Emergency support: In case of inability to obtain WIFI or 4G signals, the handheld intercom can be switched to frequency band intercom to ensure that voice communication is still possible in emergency situations.
● The dispatch command center platform can directly communicate with handheld terminals through GIS map circle selection or group selection. The dispatch command center platform can view the status information of whether the handheld terminals are online.
● The dispatch command center platform can directly communicate with handheld terminals through GIS map circle selection or group selection.
6. SMS Module
This integrated scheduling system realizes the interoperability of mobile phone text messages, which can seamlessly and efficiently connect short mobile phone messages with scheduling systems and software. It converts dynamic information generated by the application unit's system at any time into mobile phone text messages, or sends targeted text messages to terminals, establishing a fast two-way (or one-way) channel for various systems (or software), so that mobile phone users can communicate with the system in both directions through text messages.
7. Emergency Command Linkage Module
● The establishment mainly includes eight databases: contingency plan database, knowledge database, case database, expert database, hazard source database, key protection target database, emergency rescue force database, and emergency resource database. Unify paper documents and import them into electronic documents, quickly locate the required knowledge base through keyword fuzzy queries, support one click sharing and one click printing, and improve the efficiency of technical experience knowledge support and response in emergency situations.
● Deploying a unified platform for line coordination, which can achieve fire emergency centers, production dispatch centers, and emergency terminals through flexible permission allocation and formulation; Custom dialing and scheduling permission control between factory zones and between internal and external lines.
● Strengthen the communication methods for dispatching, integrate communication systems such as DMR intercom, broadband intercom, and broadcast intercom, and the dispatching center can achieve not limited to voice, such as audio and video, text, data, and information notifications. Support value-added functions such as voice and video grouping, full scheduling, and real-time personnel trajectory positioning.
● Create a "three-dimensional" perceptible platform that integrates with video surveillance, DCS monitoring systems, fire protection systems, and existing data platforms to consolidate previously scattered data into the platform center. Combined with map information, it presents multi-dimensional and three-dimensional emergency perception, providing comprehensive data support for dispatch.
8. GIS Map Module
● It has the function of presenting personnel positioning queries in electronic maps, quickly finding the location of positioning tags, presenting real-time personnel activity at each positioning point, and displaying detailed information on personnel positioning.
● Electronic maps are used for regional division and management, which can be zoomed in and out. When tracking a single person, the map will automatically switch, and you can manually switch maps to view the activity of all personnel in a certain area.
● It has the function of counting the current number of personnel and detailed personnel for each positioning area or positioning point.
● It can track designated personnel, and the map automatically switches with the movement of designated personnel.
● It has the function of searching for the current location of personnel and assisting in search and rescue operations.
● It has the function of querying and replaying the activity trajectory of personnel during a specified time period.
● Virtual electronic fences can be added to some dangerous areas or restricted areas for vehicles and personnel in the freight yard on the software platform. The corresponding graphic areas can be freely drawn with the mouse, and the electronic fence level attributes can be set for the designated areas.
● Long term stillness, set a long-term stillness alarm prompt for the positioning tag. If the positioning tag remains stationary for a long time, the system can issue an alarm prompt; Prevent on-site vehicles and personnel from being idle during work.
● Low battery alarm, real-time display of location tag battery level on the software platform. When the battery level of the location tag is below 30%, the system will automatically remind relevant personnel to charge the tag (if the battery level is below 5%, the tag will enter sleep mode).
● The positioning system is connected to video surveillance cameras to achieve precise positioning and real-time video tracking and viewing of important work areas and goods, achieving the highest level of security. When a dangerous accident occurs, the positioning system issues an alarm and simultaneously retrieves nearby cameras to capture and archive the footage.
● Historical trajectory playback, the management center stores the motion information of vehicles and personnel in the backend data server, and replays the historical trajectory of personnel on the system anytime, anywhere. Not only can it query the running route, stay time at the position, and record type, but it can also query the implementation status of the work. Provide effective tracking and review for the supervisory department, offer a platform for handling hidden dangers, and promptly identify safety hazards in materials, equipment, and facilities
9. Recording Module
● Support different recording methods such as pressure control, voice control, code control, and continuous recording.
● Real time monitoring of calls and viewing of line status.
● The recording results can be queried based on various conditions, such as call time, channel, call duration, missed listening, etc.
● Automatically record the time, incoming and outgoing calls, and duration of each call, and play the recording online and download backups.
● Support the configuration of different recording methods and parameters for each channel.
● The recording time can be scheduled and planned according to specific time periods.
● Support the setting of exemption list, allowing for selective recording based on the number.
● After reaching the preset storage space, an alarm can be generated and old recording files will be automatically deleted for loop recording.
● Supports local and remote backup of audio files, and audio files can be uploaded to storage servers via FTP across networks.
● The recording system supports operation log recording, and important operations can be queried and traced back.
● Multi level permission management, allowing different accounts to have different permissions, and corresponding permissions can be used to listen to audio recordings within their permissions.