Converged Communication: A Communication Method in the Digital Era
Features
■ Easy to operate
Embedded architecture design, no need for computer configuration, automatic startup upon power on, convenient installation for recording.
■ Multiple recording methods
Supports multiple recording methods, mainly including full recording, selective recording, and button recording.
■ Multiple recording startup methods
Supports multiple recording startup methods, including pressure control, sound control, health control, on-demand startup, etc.
■ Multiple viewing methods
The B/S management interface supports viewing real-time recording status, such as idle/recording/monitoring, operation diary, etc.
■ Multiple search mechanisms
Flexible call record retrieval mechanism, which can be accessed through channel number, time range, extension number, local number, and agent ID
Composite query of seat group number and other conditions.
■ Multiple management methods
Cloud based management network management, supporting centralized query, download of recording files, and configuration of recording strategies for multiple recording systems within the network.
■ Dual power interface
Dual power interface design ensures safe operation of equipment (standard single power supply).
■ Multiple backup functions
System backup, supporting LAN 1+1 cross dual machine backup, disk array backup, and cloud backup.
■ Automatic alarm function
The system has an automatic alarm mechanism that triggers alerts when there is insufficient disk space, high CPU usage, or errors occur.